Frequently Asked Questions
Got questions about how our services work? Explore the answers to the most common queries from families.
What types of home care services do you provide?
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We offer a full range of home care services, ranging from basic daily living support (companionship, personal hygiene, meal prep, and medication reminders) to specialized clinical nursing care (wound dressings, injections, clinical monitoring) and physical rehabilitation therapy.
Which geographical areas do you cover?
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We currently cover the main municipalities of the Costa del Sol in Málaga province, including Málaga city, Marbella, Fuengirola, Benalmádena, Torremolinos, and Mijas. If your location is nearby, feel free to contact us.
How is the monthly budget calculated?
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The budget is calculated transparently based on the weekly care hours agreed upon and the type of caregiver needed (home care assistant at €24/h or clinical nurse at €48/h). You can use our interactive calculator on the Pricing page to get an estimate.
Are your staff fully insured and qualified?
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Yes, absolutely. All our staff undergo a rigorous selection process, hold approved qualifications, and maintain active registration in Spain in the case of nurses and physiotherapists. Furthermore, all our services are covered by public liability insurance for your total peace of mind.
How do you coordinate treatments with my doctors?
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We work in close collaboration with your GP or hospital specialists. Our health coordinators can accompany you to appointments, take clinical notes, and facilitate direct communication, including medical translation in English and Spanish if needed.
Do you offer emergency or 24/7 care?
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Yes. We design continuous care plans of up to 24 hours a day, 7 days a week, either via live-in caregivers or rotating clinical nursing shifts for high-dependency patients or complex post-operative care.
Didn't find what you were looking for?
We are available to advise you without obligation and resolve any specific queries about your family situation.
Contact an Advisor